Our Customer Promise
Your wellbeing and safety is our top priority and our guiding principle is to care for all Atrium Holidays customers as we navigate the ‘new normal’ and the difficult challenge the Coronavirus (COVID19) pandemic presents us with.
Rest assured you can book with us with complete confidence. We want to ensure you experience a safe and enjoyable holiday – throughout your booking journey and every step of the way we are committed to advising you expertly, honestly and flexibily giving you financial security and peace of mind both of which are now more critical than ever.
Atrium Hotels Guest Well-Being Policy, The New Normal Assurance – Back to Business!
Our revised policies and procedures; Our continuous excellence in the provision of hospitality and care.
Our overall procedures and compliance to health and safety guidelines and protocols is an integral part of our 28 years of Atrium Hotels Success. It will be our pleasure to welcome you!
Due to the unprecedented situation if you have a Booking with us and need help or advice, please email with your Booking Reference on firstname.lastname@example.org. We are working on a Departure / Priority order and our Customer Care Team will be in touch with you. We want to reassure our clients of the Support we offer and that our continued High Levels of Bespoke Service remain.